01 / Website Operator
Business identification
Tailhaven is a pet supplies and pet living brand focused on useful everyday products for dogs, cats, and calm home routines. For customer support, policy questions, or order-related assistance, please use the contact details below.
Brand
Tailhaven
Email
info@tailhaven.xyz
Phone
2243909783
Address
1419 BROWN AVE UNIT C Evanston IL 60201
02 / Website Use
Information, access, and acceptable use
The content on this website is provided to present Tailhaven products, pet living guidance, service information, and customer support resources. You agree not to misuse the website, interfere with its normal operation, attempt unauthorized access, copy protected content for commercial use, or submit information that is false, harmful, or unlawful.
- Product descriptions, images, availability, and pricing may be updated without prior notice.
- Website content should not replace professional veterinary advice for a pet’s health, behavior, diet, or safety needs.
- Customers are responsible for reviewing product suitability, sizing, care instructions, and safety guidance before use.
03 / Orders & Policies
Order handling and policy references
Orders placed through Tailhaven are subject to the policies published on this website. Standard dispatch time is 3–5 business days. Delivery timing after dispatch may vary based on destination, carrier activity, weather, public holidays, and other operational factors.
04 / Intellectual Property
Brand materials and site content
All Tailhaven names, page layouts, copy, product presentation, graphics, photography selections, interface details, and brand materials displayed on this website are protected by applicable intellectual property and unfair competition laws. You may view the website for personal shopping and informational purposes, but you may not reproduce, distribute, modify, scrape, or commercially exploit our content without written permission.
05 / Privacy & Customer Data
Personal information
When you browse the website, place an order, create an account, contact support, or subscribe to updates, certain personal information may be collected and processed according to our Privacy Policy. Please review the policy for details about data use, cookies, customer rights, and privacy choices.
06 / Responsibility
Limits and practical care
Tailhaven aims to present product information clearly and accurately, but website content may contain occasional typographical, visual, or technical errors. We may correct, update, or remove content when needed. To the fullest extent permitted by law, Tailhaven is not responsible for indirect, incidental, or consequential losses arising from website access, product misuse, unsupported modifications, or reliance on general information presented on the site.
